Shipping Policy
Effective Date: 20 January 2026
At Miracle, we aim to ensure that your orders are processed and delivered in a timely and reliable manner. Please review our shipping policy below.
1. Order Processing Time
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Orders are processed within 1–3 working days after payment confirmation
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Orders placed on weekends or public holidays will be processed on the next working day
2. Shipping Coverage
We currently ship to all locations within Malaysia. International shipping is not available at this time.
3. Delivery Time
Estimated delivery times may vary depending on your location:
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West Malaysia: 3–5 working days
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East Malaysia (Sabah & Sarawak): 5–7 working days
Delivery times are estimates and may be affected by courier delays, weather conditions, or public holidays.
4. Shipping Fees
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Shipping fees will be calculated and displayed at checkout
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Any additional charges (if applicable) will be clearly stated before payment
5. Courier Service
Orders are shipped via trusted third-party courier services. Tracking information will be provided once your order has been dispatched.
6. Incorrect Address
Please ensure all shipping details are accurate. Miracle is not responsible for delays or failed deliveries due to incorrect or incomplete address information provided by the customer.
7. Damaged or Lost Parcels
If your parcel arrives damaged or is lost during transit, please contact us within 3 days of receiving the item. We will assist you in resolving the issue with the courier.
8. Contact Us
For shipping-related inquiries, please contact us at:
Email: Miraclebeautylab@gmail.com
Phone: 013-545 2650
